Shipping & Returns
Products will be shipped within 2 days after receiving payment. For any delay the customer will be informed by email.
Shipping within Germany is 2.90 EUR, for orders over 59.50 € shipping is free of charge.
Within Europe shipping is 5.80 EUR, to Austria and Switzerland only 4.90 EUR. Please note that shippings to Swiss usually cause extra cost for customs clearance and import tax
For shipping with German Post by air to countries outside Europe 5.80 EUR will be charged.
To countries outside EU all small items are sent by insured registered letter with possible online tracking. Shipping is a bit longer and takesabout one week to oversea. However it is the most economic and a safe way as well. In case there is any loss you will get compensation by us directly.
Items which can be dispatched in packages are to be returned at your expense up to 2.60 €, expenses above will be payed back to you together with returning of your payment. The goods have to be returned within 14 days from day of revocation, timely dispatch of itmes is sufficient to observe the returning deadline.
For safe returns we recommend also to use insured way of shipment as the risk of loss is not on our behalf for returns.
As soon as returned items arrive, you will get the refund. Returned items must be in same condition as you have received them, except for the case of warranty for damaged items.
-- No minimum order value required --